SVVS has an experienced management team, consisting of a Practice Manager, a Client Service Specialist and four Receptionists. The goal of our support staff is to keep the practice running smoothly so that you and your pet can be served efficiently and effectively.

Lynn Vaden

Lynn Vaden

Office Manager

Read Bio

Lynn has been employed here at SVVS in several capacities for 34 years. She started as part of a mentoring program at the age of fifteen, while in high school. She then retained a part-time job throughout high school and college as a veterinary assistant until she graduated from Virginia Tech with her Bachelor of Science, Animal Science degree in 1989. After managing a swine farm in Patrick County, where she met her husband Bill, she returned to SVVS in 1991 in her present capacity as office manager.

Lynn lives in the Belfast community with Bill, their son Caleb, and their Louisiana Catahoula Leopard dogs, Bleuberry, Patch, Soldier, and Storm. She enjoys competing with her dogs in conformation, treeing, and baying trials, as well as reading, and spending time with her family. Bill is an avid Civil War Re-enactor, and Caleb enjoys that hobby with his Dad, the dog shows, riding and showing his horse, Fancy, as well as many other activities.

Completing their small “farm”, are 2 cats, 3 horses, and Caleb’s thirteen 4-H project hens, as well as pigs at certain times of the year.

Eric Stapleton

Eric Stapleton

Practice Manager

Read Bio

Eric started his role as Practice Manager at Southwest Virginia Veterinary Services, located in Lebanon, Virginia, in April of 2019. Growing up in Northwest Ohio, he has have been in Bristol, VA since the fall of 2013. Eric Graduated from King University with his Master’s in Business Administration with a specialization in Marketing. As a Practice Manager, Eric is responsible for providing business management services and overseeing operations in the veterinary setting. They ensure that daily operations run smoothly in the clinic and overseeing staff management. When he is not working at SVVS, you can find him teaching at local colleges, hiking, traveling, and spending time with his family. Eric also has 2 dogs, Missy and Max who are Border Collies, and three cats, Thomas, Pudge, and Zoey.

Ruth Johnson

Ruth Johnson

Client Service Specialist

Read Bio

Ruth is our Client Service Specialist. She has been with the practice since 1992. She has a degree in Drafting and Design but came to work at the practice when she was “between” drafting jobs. She liked it so much, she never left! Ruth has two adult sons, Eric and Beren. Eric and Fiancee, Megan, have two sons, Hunter and Brenden, and a step-daughter, Mackensie. Beren and wife, Sarah Beth, have three children, daughter, Rachel, and sons, Samuel and Benjamin. Ruth shares her life with her best friend and sweetheart, Major Dale Van De Ven, USAF retired.

Ruth has a special interest in Animal Behavior and obedience. She is also an evaluator for the AKC’s Canine Good Citizen Program. She has studied and is certified by the Council of Pet Dog Trainers to teach obedience as well as to address some common behavior issues. She also enjoys caring for some of the wildlife. Her passion is the animals and she is the director of the Milo, Morrison, Ethi, Opie Memorial Fund which is a nonprofit fund dedicated to providing veterinary care and finding forever homes for her stray pets. In her spare time, of which there is not much, Ruth likes to read, walk and play with her dogs and loves to ride her motorcycle. She dabbles in writing, just for herself. Also, she and Dale are movie buffs, they can be seen at the theater almost every week.

They live in Lebanon and share their home with Rottweiler, Max, Dachshund Mix, Miss Vivian Leigh, Shar Pei mix, Callie, Collie, Riggs, Terrier, Kara – aka Supergirl and the newest addition, American Bulldog Terrier, Indy; plus 11 cats: Frankie, Johnny, Morgan, Grady, Will, Cole, JP Harrah, Maudie, Leo, Pippen, and Merry. She also has one Jenday Conure, Mango, and lots of wild animals at their “sanctuary”. The thing she finds the most important is her faith and she is always happy to share the story of God’s blessings to anyone who will listen.

Cagney Osborne

Cagney Osborne

Receptionist

Read Bio

Cagney has been with us since October of 2009. She has an Associate of Applied Science Degree (AAS), specializing in Human Services Mental Health, as well as an AAS in Business Technology specializing in Management. She has always wanted to work with animals and has found her niche here at SVVS.

Cagney and her husband, Eric, live in Castlewood with their daughters, Josie and Eliza and their son, Liam. They have two Mountain Curs: Blue and Dukes and one cat: Oreo. She enjoys their semi-pioneer lifestyle. She and her husband grow and process their own food and maintain a farm of cattle, pigs, and chickens. She enjoys being outdoors; camping, fishing, swimming, and just playing with her babies.

Carly Dye

Carlie Dye

Receptionist

Read Bio

Carly started at SVVS in April of 2018 as a Receptionist. Carly lives in Richlands which is the area she grew up in. Carly has 4 fur babies who she loves dearly! Sammy is her Shih Tzu, Nora is her rescue dog she adopted from SVVS, Aspen, and Willow are her two cats she adopted from SVVS. Carly loves to spend her free time with her family, and her pets. She also enjoys hiking, reading, and traveling.

Melanie Burton

Melanie Burton

Receptionist

Read Bio

Melanie started at SVVS in April of 2018. Melanie has one daughter named Kayla. Kayla is Melanie’s whole entire world. Melanie has one dog, Pete, and one cat, Betsy, who she loves dearly. Melanie has always had a love for animals, and she loves her job here at SVVS. In her spare time, she loves to go bowling, fishing, and watch movies. She also loves to spend time with her boyfriend, Chris, her daughter, Kayla, and her fur-babies.

Kim Hurt

Kim Hurt

Receptionist

Read Bio

Kim has been a receptionist here at SVVS since June 2011. She was a client first with her Shih Tzu, Libby Lu. She then became part of our family and adopted her newest Shih Tzu, Jagger. Kim is married to her husband Jim and they have two great kids, Lauren and Matthew.

​​​​​​​In her spare time, she loves to read and spend time with her family. Kim and her family are avid Hokie fans. They enjoy attending games as often as they can. Lots of football games are in their future since Lauren is a student at VT and Matthew plans on attending VT after he graduates High School.